The Organization

The Royal Military Colleges of Canada Alumni Association Inc. is a registered charity whose mission is to bring together the alumni and other members for the mutual benefit, support, mentorship and camaraderie; to advance education by establishing and maintaining scholarships, bursaries and prizes; to support and promote training and leadership programs by providing funding for programs and initiatives for the benefit of the Canadian Military Colleges to grow and develop Canada’s future leaders; to establish, preserve, protect and commemorate monuments and significant heritage sites at the Canadian Military Colleges; and to promote advocacy of the foregoing.

The Position

The Office & Gift Shop Clerk provides support to the Staff, the Office & Gift Shop Manager and the CEO, reporting directly to the Office and Gift Shop Manager. Time management, multi-tasking and superior customer service skills is key for this position.

Primary Responsibilities

• Provides administrative support to the CEO and Office & Gift Shop Manager
• Prepares online orders to ship with FedEx, Canada Post or hold for customer to pick up
• Responsible for filing, data entry and answering phone and email requests from the general public
• Provide support to the Office and Gift Shop Manager:
  • For Gift Shop sales and activities as well as Graduation and Reunion Weekend activities
  • Cover the reception desk as required, greet visitors to the Gift Shop
  • Assisting the Manager in tracking changes in inventory and year end reconciliations
• Maintaining equipment and software inventories and ordering office supplies
• Maintain up to date records in donor data base for all alumni
• Opens, records incoming mail as required
• Completes daily deposit and posts on share drive