Job Overview

We are seeking an Experienced Dental Administrator/Receptionist to join our dynamic dental practice. The ideal candidate will possess excellent communication skills, a strong background in dental office operations, and a passion for providing outstanding patient service. In this role, you will serve as the first point of contact for patients, manage appointment scheduling, handle administrative tasks, and ensure the smooth operation of daily front desk activities. Your professionalism and attention to detail will contribute significantly to creating a welcoming environment for our patients and supporting the clinical team effectively.

Duties

• Greet patients warmly and efficiently manage check-in and check-out procedures at the front desk.
• Schedule, confirm, and reschedule patient appointments using dental practice management software.
• Maintain accurate patient records within electronic medical records systems, ensuring confidentiality and compliance with privacy regulations.
• Handle multi-line phone systems professionally, directing calls appropriately and managing patient inquiries with clarity.
• Verify insurance information, process billing, and assist with claims submissions to ensure timely reimbursements.
• Manage administrative tasks including filing, data entry, and correspondence to support daily office operations.
• Coordinate with clinical staff to facilitate smooth patient flow and treatment scheduling.
• Ensure the reception area remains organized, clean, and welcoming at all times.

Skills

• Proficiency in dental practice management software is essential for efficient scheduling and record-keeping.
• Strong knowledge of terminology relevant to dental care enhances communication with patients and staff.
• Experience in handling electronic records ensures accurate documentation and compliance.
• Excellent front desk skills with the ability to manage multi-line phone systems confidently.
• Prior dental office experience is required; familiarity with medical office procedures is advantageous.
• Exceptional organizational skills with attention to detail in administrative tasks.
• Effective communication skills to interact professionally with patients, insurance companies, and team members.
• Demonstrated ability to multitask in a fast-paced environment while maintaining a positive attitude.

Monday-Thursday 7:30-4:30pm; Friday 7:30-3:30pm; no evenings or weekends.

Join our team to provide exceptional administrative support that enhances patient experiences and supports our commitment to quality dental care!

Expected hours: 40.0 per week

Benefits:

• Company events
• On-site parking

Work Location: In person