Full job description

Job Overview
Job description

We are seeking a dedicated and experienced Housekeeping Manager to oversee the cleanliness and maintenance of our facilities. The ideal candidate will have a strong background in hospitality and cleaning management, ensuring that our environment meets the highest standards of cleanliness and guest satisfaction. This role requires exceptional leadership skills, attention to detail, and a commitment to providing outstanding service.

Responsibilities:
- Lead and manage all aspect of the housekeeping department and ensure all service standards are followed with friendly and engaging service.

- Handle guest concerns and react quickly, tracking and notifying the appropriate departments for corrective measures to ensure guest satisfaction.

- Ensure that all guest rooms and public areas are clean and well-maintained.

- Develop and implement cleaning procedures and protocols to maintain high standards of cleanliness

- Train and supervise housekeeping staff, including scheduling and assigning tasks

- Conduct regular inspections to ensure compliance with cleanliness standards

- Handle guest complaints or requests related to housekeeping services

- Maintain inventory of cleaning supplies and equipment

- Collaborate with other departments, such as front desk and maintenance, to ensure smooth operations

- Maintain inventory control of all supplies and products. Placing purchase orders.

- Training and coaching team members

- Being on top of Deep cleaning and PM schedules and uploading them to Hilton portals.

- Being a team player. Ensure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy and support.

Experience:

- Service focused personality is essential and previous leadership experience is required.
- Previous experience in a housekeeping supervisory role, preferably in a hotel or hospitality setting
- Strong knowledge of cleaning procedures and techniques
- Excellent organizational and time management skills is essential
- Ability to effectively communicate with staff and guests. Lead by example, believe in strong team culture and set the scene for high performance.
- Leadership skills to motivate and manage a team of housekeepers
- Attention to detail to ensure high-quality cleanliness standards are met

COMPENSATION PACKAGE TO BE DETERMINED BASED ON THE EXPERIENCE***MUST BE WHIMIS CERTIFIED***

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Vision care

Work Location: In person