Full job description

Must have open availability, no scheduling restrictions. This is NOT a position for high school or college students as t requires open availability. This position is also not suitable for someone looking for a 2nd job.

Must be available for 40+ hours/week with varying shifts (days, mids, closes).

Assistant Manager:

Job Functions:

· Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

· Enthusiastically greet and welcome fans to the Dairy Queen brand

· Strive to exceed fan expectations and deliver fan first service through timely and quality service

· Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls

· Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success

· React to issues impacting the restaurant’s profit & loss (P&L) to optimize sales and profit

· Assist the General Manager with hiring, training, coaching, and developing Shift Leads and Crew Members to build a highly skilled and productive team

· Create and maintain a positive, safe, clean, and inviting environment for fans and team members

· Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards

· Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

· May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors’ store marketing, identifying and tracking changing consumer demands.

· At all times exhibit a genuine passion for excellence

· Perform other duties as assigned by management

Requirements:

· Minimum 1-3 years of high volume restaurant leadership experience; previous quick service restaurant experience strongly preferred

· High School diploma or equivalent

· Proven track record of effectively managing COGS and labor

· Strong knowledge and application of safe food handling practices

· Must be ServSafe® certifiable

· Work well under pressure packed situations while maintaining a great attitude

· Comfortable standing for entire shift and able to lift 50 pounds

· Ability to work in and out of different temperature ranges.

· Must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.

· Exhibit good manners, proper personal hygiene, and promptness

· Have fun and maintain a positive attitude at all times!

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking
• Store discount

Ability to commute/relocate:

• Kingston, ON K7M 4X9: reliably commute or plan to relocate before starting work (required)

Experience:

• Restaurant management: 1 year (required)

Work Location: In person