Full job description

Position Summary

The Career Coach (CC) is both a student-facing ambassador and a quota-carrying enrollment professional. CCs help prospective students explore their educational and career pathways with clarity and care, while also owning a sales funnel. They work leads quickly, manage a disciplined pipeline, and consistently hit weekly targets and program quotas.

Primary Responsibilities

Student Recruitment & Engagement

• Run discovery meetings and programpresentations that support informed choices and result in enrollments.

Lead Speed & Pipeline Management

• Respond to new inbound leads quickly during business hours.
• Prioritize high intent and fresh leads, and work the queue daily with a clear next step for each contact.
• Follow a multi-touch cadence using approved call, text, and email sequences until a next step is secured or the lead is disqualified.
• Track and manage all prospective student interactions in the TCC system, ensuring accurate documentation of communications and status updates.
• Re-engage aging, no-show, and stalled leads using approved reactivation sequences.

Enrollment Coordination

• Collect and submit required admission documentation, including Advanced Standing requests to the Academic Operations team.
• Request enrollment documents from the Student Compliance Coordinator once a student commits to attending.
• Schedule and lead enrollment signing appointments, ensuring students understand all terms and conditions outlined in the enrollment agreement.

Post-Enrollment Support

• Maintain regular contact with newly enrolled students beginning 48 hours after enrollment to address questions, provide next steps, and ensure a smooth onboarding process.
• Support students through to program start, acting as a key point of contact for ongoing admissions-related inquiries.

Core competencies

• Consultative selling, needs discovery, and objection handling
• Time management and high-tempo outreach discipline
• Cross-functional communication (Finance, Academics, Compliance)
• Professional, student-centered service

Job Type: Full-time

Pay: $40,000.00-$100,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Experience:

• Sales : 5 years (required)

Work Location: In person