Kingston Destination Group
Description
Description complète du poste
KINGSTON, ONTARIO, CANADA .
PART-TIME . JANUARY 29, 2025
PART-TIME . JANUARY 29, 2025
Description
As a Trolley Administrative Assistant, you will contribute to an outstanding guest experience onboard Kingston Trolley Tours by providing administrative support and offering leadership to our team of tour guides.
At Kingston Destination Group, we’re hiring candidates interested in joining a fast-paced, service-focused team in one of Ontario’s most unique and rewarding work environments. Discover why Kingston and the 1000 Islands attract visitors from around the world and help create an inspiring experience for our guests.
Season: This is a spring-summer-fall seasonal position. The Kingston Trolley Tours operating season begins in April and ends in October.
Part-time up to 20 hours/week.
Qualifications:
- Positive attitude and approach.
- Ability to work in a fast-paced, guest-focused environment.
- Strong verbal and written communication skills in English.
- Proficiency in other languages is an asset.
- Organizational skills and attention to detail required.
- Experience using computers in an administrative setting is required.
- Previous experience taking reservations and working with ticketing software is an asset.
- Valid G license required. Class C license/previous commercial driving experience is an asset.
Responsibilities:
- Complete daily administrative/scheduling tasks.
- Brief tour guides on daily events and other important information (instructions and directions) ensuring they are ready for daily duties.
- Liaise with internal departments by phone and email to relay vehicle availability, plan trolley routes, coordinate itineraries and facilitate charter inquiries.
- Consistently meet and exceed standards for service timing and excellence.
- Maintain comprehensive knowledge of Kingston Destination Group products.
- Participate in safety demonstrations and training as a member of the trolley team.
- Drive Trolley as required in emergencies and on scheduled guiding shifts.
About Kingston Destination Group:
Kingston Destination Group is committed to hospitality excellence as the portal to inspired visitor experience in the Kingston 1000 Islands destination. We create, sell and operate cruises, tours and experiences through our experiential brands, including Kingston 1000 Islands Cruises, Kingston Trolley Tours, Waterfront Gifts & Apparel, Kingston Walks, and K-Pass.