Description
Job Posting: Spa Receptionist (Part-Time)
Company: The Annex Spa – Downtown Kingston Location
Location: 119 Princess St. – Unit 3 - Kingston, ON. K7L 1A7
Employment Type: Part-time
About Us:
The Annex Spa, located in the heart of downtown Kingston, is a relaxing and calm haven offering luxurious and soulful experiences to our valued clients. Our spa is renowned for its calm ambiance, exceptional service, and a team of dedicated professionals who are passionate about providing an experience focused on the well-being of our clients. We pride ourselves on creating a supportive and positive work environment where our team members can thrive and grow.
We offer a range of services at the Annex Spa with a focus on massage therapy. Our variety of services offered to our clients makes us their one-stop-shop for a relaxing & revitalizing experience.
Position Summary:
We are seeking a dedicated and professional Spa Receptionist to join our dynamic team! The ideal candidate is someone who has excellent customer service skills, a warm and welcoming demeanor, and the ability to manage administrative tasks efficiently. This role requires a professional who can contribute to a relaxing environment for our clients and support our team in providing exceptional service.
Key Responsibilities:
- Greet clients and visitors with a warm and welcoming demeanor.
- Answer phone calls and schedule appointments efficiently.
- Manage client records accurately in electronic systems.
- Process payments and handle billing tasks, along with other administrative tasks.
- Coordinate communication between clients and spa staff.
- Maintain a tidy and organized reception area.
- Assist with managing office supplies and inventory.
- Provide information about spa services and promotions.
Qualifications:
- Experience in a customer service or receptionist role, preferably in a spa or wellness setting.
- Strong communication and interpersonal skills.
- Proficiency in managing electronic records and appointment scheduling.
- Ability to operate phone systems and handle administrative tasks efficiently.
- Professional and friendly attitude with a focus on client satisfaction.
- Proficiency in using POS system is a plus.
- Organizational skills and attention to detail.
- Ability to maintain a calm and soothing demeanor in a busy environment.
What We Offer:
- Flexible work schedule with consistent shift and on-call availability.
- A supportive and collaborative team environment.
- Discounts on some spa services and products.
- A serene and beautiful work environment.
How to Apply:
If you are a dedicated individual looking to join a boutique spa with a great team, we would love to hear from you!
The Annex Spa is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join our positive and supportive team for a rewarding career harboring relaxation, revitalization, and overall well-being for our clients!
Job Types: Part-time, Casual
Pay: $17.55-$20.00 per hour
Benefits:
- Store discount
Flexible language requirement:
- French not required
Shift:
- 8 hour shift
Education:
- Secondary School (preferred)
Experience:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
- Receptionist: 1 year (preferred)
Work Location: In person
