Description
Job Summary
A Brief Overview
Reporting to the Director, Admissions and Student Services in the School of Graduate Studies and Postdoctoral Affairs, the Office Assistant is responsible for reception, general clerical and administrative duties supporting the School as well as support for internal and external relations, event and project planning assistance, and some finance and bookkeeping activities. Other duties include preparation of correspondence, word processing, data management, event support and assistance, and information distribution.
This position acts as the first point of contact for all visitors and directs them to appropriate parties. This position provides general reception and administrative support to the department. This position also provides logistical support for events to ensure they run smoothly.
Job Description
What you will do
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- Acts as the first point of contact for all visitors and directs them to appropriate parties.
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- Performs general clerical activities including maintaining filing systems, faxing/scanning, scheduling, sorting and distributing mail, maintaining inventory, and ordering supplies.
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- Prepares and distributes routine correspondence and department communications.
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- Provides logistical support for activities or resources such as conferences, visiting speakers, meetings, counselling appointments and other events and activities of the unit.
- Performs general accounting activities including invoice generation, requisitions, collecting and processing cash and cheques, petty cash, and reconciliations.
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- Assists students with registration, course information, instructor-teaching assistance information, tutorial information, and provides general assistance-information.
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- Completes online store and other purchases.
- Other duties as required in support of the department and/or unit.
Required Education
- One-Year Post Secondary Certificate or Diploma.
Required Experience
- More than 1 year and up to and including 2 years of experience.
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge and Requirements
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- Basic knowledge of standardized, work procedures, general facts, or the use of simple equipment that is typically acquired through on the job training.
- Provide clear, concise information to others that requires basic courtesy and minimal explanation or interpretation.
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- Ability to relay unwelcome information or deal with minor conflicts/complaints.
- Prioritize own work to deliver objectives on time and to meet standards and expectations.
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- Follows direction and seeks clarification when required.
- Resolve recurring problems and situations using established procedures and guidelines.
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- Bring forward problems, obstacles or challenges to work completion in a timely manner so deadlines continue to be met.
- Awareness of human rights, diversity, equity, Indigenization and inclusion.
- Understand university specific processes and policies to address human rights or equity concerns.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.