Description
LEARNING TECHNOLOGY TECHNICIAN
FULL-TIME PERMANENT POSITION
35.00 HOURS/WEEK - 12 MONTHS/YEAR
EFFECTIVE DATE: IMMEDIATELY
HOURLY RATE OF PAY: $31.43 - $32.06 PLUS A COMPETITIVE BENEFIT PACKAGE
About the Limestone District School Board
The Limestone District School Board (LDSB) is situated on the traditional territories of the Anishinaabe and Haudenosaunee. We acknowledge their enduring presence on this land, as well as the presence of Métis, Inuit, and other First Nations from across Turtle Island. We honour their cultures and celebrate their commitment to this land.
The LDSB is the region's only fully inclusive school board. Limestone schools serve more than 20,500 students in 55 schools and five alternative education centres covering a geographic area of 7,719 square kilometres across the City of Kingston, the Townships of Central Frontenac, North Frontenac, South Frontenac, Addington Highlands, Loyalist, Stone Mills, the Frontenac Islands and the Town of Greater Napanee.
Position Summary
The Learning Technology Technician's role is to provide timely and high-quality support to our end users to identify and resolve technology related problems on their own or with the assistance of the extended ITS team. The successful candidate will maintain in-house computer systems, desktops, laptops, mobile devices, peripherals and software running Windows, OS, iOS, Chrome. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal device performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Problem resolution may involve the use of network and remote support software, as well as making contact with vendors for external support and purchases.
Qualifications & Experience
Minimum two-year Computer Technician College Diploma or equivalent relevant experience
A+ Certification or Equivalent Accredited Certification
Network Plus Certification or Equivalent Accredited Certification an asset
Microsoft Certified Educator Certification or Google Certified Educator an asset
Valid driver's license and access to a reliable vehicle
Excellent technical knowledge of network and device hardware, application software and current operating systems.
Hands-on hardware and software troubleshooting experience.
Extensive experience with one or more of: Windows, Chrome, iOS, Android operating systems.
Working technical knowledge of current network protocols, operating systems, and standards.
Able to read and understand technical manuals, procedural documentation, and OEM guides.
Able to conduct research into IT issues and solutions as required.
Able to operate tools, components, and peripheral accessories.
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.
Strong documentation skills.
Demonstrates experience and commitment to EDI (Equity, Diversity, and Inclusion)
How to Apply
Interested applicants are asked to submit an application package that includes a cover letter and resume outlining how your qualifications, skills, and experience relate to the position, as well as proof of qualifications. Packages must be submitted by 12:00 p.m. on Friday, November 29, 2024 to ApplyToEducation.
A cover letter addressed to Erika Reynolds detailing how your Information Technology experience would be an asset to Limestone staff and students.
Resume which clearly outlines your skills and experience.
Proof post-secondary diploma and/certifications uploaded on your Supporting Documents page within your ApplyToEducation account
Internationally trained professionals/applicants with equivalent international experience are encouraged and invited to apply.
Commitment to Diversity and Inclusion
Across LDSB, we are committed to removing systemic barriers not only in recruitment but in retention and promotion as well so that you can see yourself in Limestone. The LDSB is dedicated to promoting fair and equitable hiring practices that will move us forward in hiring staff who reflect the full diversity and lived experiences within the communities we serve.
We invite and welcome you, through your cover letter, to self-identify as someone who has lived experiences, and who can bring valuable, diverse knowledge and perspective to our district and the students and communities we serve.
Accommodation will be provided to applicants to enable equitable participation in the recruitment process. Applicants can request accommodation at any time during the recruitment process.
Applicants who are transgender may provide records in a different name than their current legal name or name of common usage. This will not prejudice prospective employees in any way, and such information will remain confidential.
The Kingston community promotes and supports the diversity that continues to grow within our communities. For more information about Kingston and/or the LDSB, including equitable recruitment, retention and promotion practices, please visit limestone.on.ca.
We thank you for your interest. Only those applicants who have been selected for an interview will be contacted and invited to participate in the interview process.
Our Intention: To make a positive difference in the lives of every student, in every classroom, in every school.
Robin Hutcheon, Chair | Krishna Burra, Director of Education and Secretary | Craig Young, Treasurer
